Sneaky business! My husband and I purchased a "lazy boy" sectional from this establishment with a warranty about 3 years ago. For the past 7 months we have been trying to get assistance with our couch. The cushions are deflated as well as the backing is drooping. The store told us to contact lazy boy and that they couldn't help... we reached out to lazy boy and after the run around for 4 months finally got thru to someone to find out the couch IS NOT a lazy boy! It's an "affliate" of lazy boy... the business owners LIED to us! We paid over $3,000 specifically because it was a lazy boy. It gets better... since this isn't a true lazy boy and we purchased it from this store- lazy boy won't send a technician out to see us, but gave us a number of an old technician that used to work there that was still in our area. He came out in January, charged a service fee of $40, and haven't heard from him since... we have tried the store again and they don't return our calls. BUYER BEWARE